This article elaborates on the nature of alternative claim-makers whose growing influence challenges professionals. It presents and differentiates claim-makers based on the ways they acquire, validate, and legitimize their respective knowledge.
This study draws on an interview-based study of grassroots entrepreneurial responses to the COVID-19 pandemic in the U.S. to examine the pathways through which founders determine what to do and how at the onset of a crisis.
Iannucci, V. Title removed for blind review. (under review, ASQ)
This study draws on a 15-months ethnography of medical decision-making across breast, thyroid, and prostate cancer clinics at a U.S. hospital to examine interactions with increasingly empowered clients shape professionals' judgement.
Anteby, M., Delgado-Mejia, L. F., Iannucci, V. Manelin, E., and Buitron de la Vega, P. Title removed for blind review. (under review, MISq)
This study draws on an ethnographic study of provider-patient consultations in the primary care clinic of a U.S. safety-net hospital to examine how professionals respond to digital signals that alert them about patients' health-related social needs.
